Terms & Conditions
Chic Home Group Pty Ltd trading as Floor Court owns and operates this website (https://www.floorcourt.com.au) (“the Website”) and its affiliate websites and web pages. By entering and or using the Website, including any linked pages displaying information owned by Floor Court, you accept the Terms and Conditions contained herein (“the Agreement”).
Please read the Agreement carefully. By using the Website you acknowledge that you have read and understood the Agreement and accept its terms. Further, accepting the terms of the Agreement is a condition of entry and usage of the Website. Should you not accept the Agreement, you must refrain from using the Website.
Trade marks and copyrights
All contents of Floor Court websites are: Copyright ©2018 Carpet Court. All rights reserved. Trade marks, service marks, logos, and copyrighted works appearing in this website are the property of Floor Court or the party that provided the trade marks, services marks, logos, and copyrighted works to Floor Court.
Links to other sites
All products are delivered by the Floor Court to the purchaser on a strictly non-return basis.
The purchaser understands that he or she is not entitled to any refunds.
Floor Court are made on the understanding that you have selected your products carefully and have made your own decision concerning your choice.
The colours of goods may vary slightly from that shown on the website due to limitations of browser software and monitors. It should be noted that natural products will vary in terms of shading.
If you live above the ground floor (i.e. in a flat) we are unable to bring the goods inside the building unless otherwise stated in quotation and you notify us before purchasing.
Clear and clean access of the areas to be laid must be given to Installers.
The customer is to provide adequate 240V power.
If Floor Court employees or sub-contractors are asked by you or your representative to move any furniture, appliance or other item needing to be moved to accommodate the fitting of floor covering, Evolved Floors, its employees or sub-contractors may not be held liable for any damage as a consequence of the item’s relocation.
Please email requests to move any furniture at quotation day or purchasing day otherwise the fitting will need to be rescheduled if Floor Court employees or sub-contractors arrive for installation and find the furniture and other items still need to be moved.
In the eventuality the doors will be too low, (example: due to a thicker pile carpet being installed) or there might be a gap under the doors, it is the customer’s responsibility to trim doors, and we recommend employing a professional carpenter to trim or adjust doors. Floor Court may not be held liable for height differences between the new installation and existing doors. All such additional costs will be the responsibility of the customer.
Our installers will not remove or refit, plumbed in or wired in appliances such as toilet bowls, dishwashers or ovens etc. If these appliances are in place when we arrive on site, we will lay around them (if possible).
If you are contracting our services to shift furniture, this includes only shifting mid-large items of furniture. Please ensure all items of furniture have been emptied. We will not shift piano’s, snooker tables or other such extremely heavy items. All other shifting remains the responsibility of the customer eg: glassware, ornaments, disconnection of entertainment systems or computers, stripping back the beds, removing clothing from work areas etc. Although care is taken with your items, we will accept no claim for any loss or damage incurred as a result of furniture shifting. We reserve the right to refuse to shift any item/s which presents a work health and safety issue or we perceive to be of fragile or of high value such as antique furniture.